Responsibilities:
✅ Check Trello each day to see what client is assigned
✅ Run missing bill report in EL
✅ Download any invoice that may have online access
✅ Call vendor for any other to request any missing invoices
✅ Place notes in EL: Vendor phone number, fax/ email/ mail missing invoice, add note detailing the representatives name and how they will be sending the invoice or description of conversation.
✅ Call on 20-30 missing bills a day.
✅ Send spreadsheet with account information from calls made. Include any account that needs filter, deactivation, or escalation.
✅ Reach out to CM is any usernames/ passwords are needed that are suspected setup by that department
✅ Research / setup alternative ways to receive perpetually missing invoices.
✅ Communicate with manager if any issues arise from any tasks above
✅ Getting the invoice of the new account number and sending it to coding for processing to have new account number change.
✅ Reaching out Invoices@rp for the invoices that were being sent to this email.
✅ Calling vendors to confirm if the account is active or inactive, if when was the account has been closed, if why did the account was closed.
✅ Converting Invoices from PDF to TIFF.

Qualifications:
✅ Excellent Microsoft Office experience with heavy emphasis on Outlook and Excel
✅ Competent with written and spoken English.
✅ Written and verbal communication with vendors is expected.