Cash Management Specialist

Posted - March 23, 2026

Job Description

The Cash Management Specialist is responsible for managing and processing a high volume of client payments while ensuring accuracy and timeliness. This role involves updating payment tracking systems, handling client reports, researching payment
methods, and resolving any payment-related issues. The specialist will also maintain critical financial spreadsheets, provide support to team members, and ensure that all payment deadlines are met. Strong communication and organizational skills are
essential, as the specialist will be expected to respond promptly to client and internal inquiries, escalate issues when necessary, and contribute to overall team success.

Key Responsibilities:

Update Trello cards daily, ensuring all tasks are up to date by the end of each workday.
Process 550-650 payments weekly.
Pay reports as soon as funding is available, ensuring all payments are made to the current date.
Check assigned clients’ missing bills daily, spending at least 30 minutes identifying any logins for accounts listed on the missing bills report.
Research payment methods for each vendor per client (including new vendors and assigned research projects).
Maintain payment spreadsheets for clients, including the master payment spreadsheet, bank transfer spreadsheet (additions/deductions), funding spreadsheet, and refund spreadsheets.
Handle client payments, including running tape totals, processing Mastercard and online payments, verifying checks, mailing checks, scanning completed reports, and researching returned checks as needed.
Ensure payments are made within 2-5 days after funding, as per contractual due dates.
Provide payment details to processors or clients upon request, especially for credit card information not accessible to team members.
Investigate and resolve missing payments.
Make emergency payments when authorized.
Respond to all emails on the same day, prioritizing client emails and payment queries. Ensure any invoices sent to your email are saved in the missing bill folder.
Communicate with management if payments are delayed or at risk of being incomplete.
Assist in overseeing and maintaining the monthly bank statement spreadsheet for clients, ensuring accuracy and providing coaching to team members as needed.
Engage in cross-training across other departments to provide additional support as needed, ensuring flexibility and contributing to the overall success of the team.

Qualifications & Requirements:

Accounting Tech/Accounting Graduate or Accounting related course.
Knowledgeable in any accounting software.
Knowledgeable in MS Office particularly Outlook and Excel.
Good communication, and phone skills.
Experience in the same capacity/Accounts Payable is an advantage but not required.