Responsibilities:
✅ Cold call people using a given phone directory to sell products.
✅ Use scripts to provide information about the product’s features, prices, etc., and present their benefits.
✅ Ask pertinent questions to understand the customer’s requirements.
✅ Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
✅ Record the customer’s personal information accurately in a computer system.
✅ Deal with complaints or doubts to safeguard the company’s reputation.
✅ Go the “extra mile” to meet sales quota and facilitate future sales.
✅ Keep records of calls and sales and record useful information.

Qualifications:
✅ Proven experience as a cold caller or similar sales/customer service role.
✅ Proven track record of successfully meeting sales quotas preferably over the phone.
✅ Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
✅ Excellent communication and presentation skills.
✅ Has experience in appointment setting.
✅ Proficient in English.
✅ Skilled in negotiation and dealing with complaints.
✅ Persistent and results-oriented.
✅ Patient and able to handle customer rejection.