Posted - August 25, 2026
Billing & Exceptions Specialist
- Clark, Pampanga, PH
- Full time | Onsite
- Night Shift | 8:00 PM - 5:00 AM
About the Role
As an Billing, and Exceptions Specialist, your general functions and tasks include but are not limited to:
Billing
- You will be working on the phone quite a bit, and must be comfortable on the phone.
- You will be speaking with client vendors such as AT&T, Progress Energy, Waste
Management to obtain quotes and information. - Reviewing invoices & putting the data into Excel Spreadsheets for further analysis &
comparison. - Creating and manipulating reports to give the client exactly what they need.
- Researching miscellaneous charges on telecom and utility billing.
- Checking email on an hourly basis to get orders organized and placed.
- Changing information in our software as requested by the client.
- Working on special Inventory projects.
- Learning the ins and outs of our software program.
- Must be meticulous and willing.
- Other duties as assigned.
Exceptions
- Work assigned exception reports- subject to change.
- Audit PE’s marked by yourself.
- Track billing disputes to completion.
- Bi-Annual Updating of Client Exceptions Standing Approvals.
- Upload client Exceptions Responses weekly.
- Update and set limits weekly.
- Utility Optimization Report.
- Other duties as assigned.
